Terms of service

These Terms of Service (“Terms”) govern your use of Slotwise, an appointment scheduling service available at https://slotwise.online (the “Service”). References to “we”, “us” and “our” mean John Igbogbo operating as Slotwise.

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who may use Slotwise

You must be at least 18 years old to create a Slotwise account. By creating an account you confirm that you are 18 or older and have the legal capacity to enter into these Terms.

The Service has two kinds of user:

• Professionals — people who create an account, publish a booking page and accept appointments.
• Invitees — people who book an appointment on a professional’s public booking page. Invitees do not create an account and are not required to sign in. These Terms apply to invitees to the extent they use the booking, cancellation, rescheduling and management pages.

2. Your account

You are responsible for your account, for the accuracy of the information in it, and for everything done through it.

• Keep your password confidential. Do not share your sign-in credentials.
• Tell us promptly at support@slotwise.online if you believe your account has been accessed without your authorisation.
• You are responsible for the content you publish on your booking page, including your name, biography, profile image and public link.
• One person, one account. Do not impersonate another person or organisation, and do not choose a public link intended to suggest an affiliation you do not have.

We do not have access to your password. It is stored only as a cryptographic hash by our authentication provider, so we cannot recover it for you — you can reset it from the sign-in page.

Signing in with a third-party provider

You may create or access your account using a third-party authentication provider, currently Google, instead of an email address and password. Doing so is optional and email and password remains available.

If you choose it:

• Your use of that provider is governed by its own terms and privacy policy, which are between you and that provider, not us. We are not responsible for its availability, its decisions about your account there, or any change it makes.
• Keeping that account secure is your responsibility, because whoever controls it can sign in to Slotwise as you.
• If you lose access to it, or it stops offering the service, you may lose the ability to sign in that way. Contact support@slotwise.online and we will help you regain access by another route.

Signing in with Google is not the same as connecting Google Calendar. It grants Slotwise no access to your calendar. The calendar integration is separate, optional, and requires its own authorisation — see section 5.

We are not affiliated with, endorsed by, or sponsored by any authentication provider. Offering sign-in through one does not imply any relationship beyond that technical integration.

3. What the Service does

Slotwise lets a professional publish availability and lets invitees book time within it:

• You define weekly available hours, one-off blocked periods, an appointment duration, and buffers before and after appointments.
• Slotwise generates bookable slots from those rules in your timezone, and shows them to invitees in an explicit timezone.
• An invitee submits their name, email address, an optional note, their timezone and a chosen time.
• Slotwise records the booking and sends confirmation emails to both parties.
• Slotwise sends a reminder before the appointment.
• Both parties can cancel. Invitees can also reschedule using a link from their email.

Slotwise schedules meetings. It does not host them, does not take payments, and is not a party to whatever you and your invitee agree to do with the time you have booked. Any agreement, service, fee or obligation between a professional and an invitee is strictly between them.

Booking links and tokens

Cancellation, rescheduling and booking-management links contain a secret token and grant control of that booking to whoever holds the link. Treat them like a password. Do not post them publicly or forward them to anyone who should not be able to change or cancel the appointment.

Double-booking prevention

Slotwise enforces booking conflicts in the database, so two invitees cannot take the same slot. We make reasonable efforts to keep published availability accurate, but scheduling depends on data you provide and on third-party services, and we do not warrant that a slot shown as available will always remain available.

4. Invitees and the people you meet

If you use Slotwise to book appointments with your clients, you decide who you invite, why you collect their details, and what you do with them afterwards. You are responsible for that, independently of us.

You agree that:

• You have a lawful basis to collect and use the personal information of the people who book with you.
• You will not use Slotwise to contact people who have not asked to book with you, or to send unsolicited messages of any kind.
• You will respond to your own clients’ requests about their information rather than relying on us to answer for you. We will assist where we reasonably can.
• You will not use invitee details obtained through Slotwise for any purpose other than the appointment they booked, unless you have their permission.

Our respective roles in relation to invitee information are described in the Privacy Policy.

5. Google Calendar and Google Meet

Connecting Google Calendar is entirely optional, and separate from signing in with Google (section 2). Signing in grants no calendar access; connecting is its own authorisation step, started by you from Settings. You can do either without the other.

If you connect it:

• You authorise Slotwise to create, update and delete calendar events on your behalf, and to read the times you are busy so that existing commitments remove overlapping slots from your booking page.
• Slotwise requests only the calendar.events permission. It does not request access to your Gmail, contacts, files or any other Google data.
• Events Slotwise creates include the invitee’s name and email address as an attendee, and their note in the event description, so the meeting is useful in your calendar.
• A Google Meet link may be created for each booking.

You can disconnect at any time from Settings. Disconnecting stops future synchronisation; events already created remain in your Google Calendar and are yours to manage. Deleting your Slotwise account additionally revokes the authorisation at Google.

Your use of Google Calendar and Google Meet is governed by your agreement with Google, not by these Terms. We are not responsible for Google’s availability, behaviour or decisions about your Google account.

6. Custom meeting links

Instead of Google Meet you may supply your own meeting link — for example Zoom or Microsoft Teams. If you do:

• You are responsible for that link being correct, active and appropriate to share with the people who book with you.
• Slotwise stores the link and includes it in booking emails. We do not verify, monitor, join or control anything behind it.
• The meeting platform you choose is a third party governed by its own terms and privacy policy. We have no relationship with it on your behalf.

Each booking records the meeting method in force when it was made, so changing your default later moves where your next client meets, never one already booked.

7. Acceptable use

You must not use Slotwise to:

• break any applicable law, or facilitate anyone else doing so;
• harass, threaten, defraud, defame or impersonate anyone;
• publish content that is unlawful, obscene, hateful, or that infringes someone else’s rights;
• send spam, bulk unsolicited mail, or use the Service as a mailing tool;
• collect personal information from people who have not chosen to book with you;
• attempt to gain unauthorised access to the Service, other users’ accounts or data, or the underlying infrastructure;
• probe, scan, overload, disrupt or circumvent any part of the Service or its rate limits and security controls;
• use automated means to create accounts or bookings at scale;
• reverse engineer, copy or resell the Service.

Slotwise is not designed or suitable for certain categories of sensitive information. Do not use it to collect or store health records, financial account details, government identification numbers, or information about criminal matters. The booking note field is free text visible to the professional and included in emails and calendar events; do not use it for anything sensitive.

8. Suspension and termination

We may suspend or terminate an account, with or without notice, where we reasonably believe it is necessary — including breach of these Terms, unlawful use, abuse or harassment of others, risk to the Service or to other users, or a legal requirement.

Suspension is not deletion. A suspended account keeps all of its data. Its public booking page stops accepting new bookings and stops displaying the professional’s details; existing appointments are not cancelled and are not changed. Suspension is reversible, and we will reinstate an account where the reason for it no longer applies.

Where it is reasonable and lawful to do so, we will tell you why an account was suspended and how it can be resolved. Contact support@slotwise.online.

You may stop using the Service at any time.

9. Deleting your account

You can delete your account yourself from Settings. Deletion is permanent and cannot be undone. When you delete your account:

1. Every upcoming confirmed booking is cancelled and each invitee is emailed a cancellation notice — so nobody is left holding an appointment with an account that no longer exists.
2. Your Google Calendar authorisation, if connected, is revoked at Google.
3. Your account and the data associated with it are removed, including your profile, availability, blocked time, calendar connection and every booking record.

What deletion cannot reach is described in the Privacy Policy — in short, emails already delivered cannot be recalled, and copies may persist briefly in routine infrastructure backups.

10. Availability of the Service

Slotwise is provided as is and as available. We do not guarantee that it will be uninterrupted, timely or error-free, or that any particular appointment, email or calendar synchronisation will succeed.

We may change, suspend or discontinue any part of the Service. Where a change would materially reduce it, we will give reasonable notice where practical.

11. Price

Slotwise is currently free to use.

We may introduce paid plans or paid features in the future. If we do, we will tell you before any charge applies to you, and you will be able to decline and stop using any paid feature rather than be billed automatically. Nothing in these Terms obliges you to pay anything today.

12. Third-party services

Slotwise runs on, and depends on, services operated by other companies:

These providers are independent of us and governed by their own terms. We are not responsible for their acts, omissions, outages or changes. Their role in handling personal information is described in the Privacy Policy.

13. Intellectual property

The Slotwise name, branding, interface, design and software are owned by John Igbogbo. These Terms transfer no ownership to you, and give you only a limited, personal, non-exclusive, non-transferable, revocable right to use the Service as intended.

You keep everything you put in. Your profile details, biography, image, availability, bookings and the content of your appointments remain yours. You grant us only the permission we need to operate the Service for you — to store that content, display it on your public booking page, and include it in the emails and calendar events the Service sends on your behalf. That permission ends when you delete the content or your account, except where we are required to keep something by law.

If you believe content on Slotwise infringes your rights, contact legal@slotwise.online.

14. Disclaimers

To the fullest extent permitted by law, the Service is provided without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

In particular, we do not warrant that:

• the Service will be available, uninterrupted or error-free;
• an email will be delivered, or delivered on time — email delivery depends on networks and inboxes outside our control;
• a reminder will reach its recipient;
• calendar synchronisation will succeed or remain accurate;
• a meeting link supplied by a professional will work;
• any appointment will be honoured by either party.

Slotwise is a scheduling tool, not a guarantee that a meeting will happen.

15. Limitation of liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, business, goodwill, opportunity or data, however caused.
• We are not liable for missed, cancelled, duplicated or incorrectly scheduled appointments; for emails that are delayed, undelivered or delivered to a spam folder; for failures of Google Calendar, Google Meet or any meeting link; or for the conduct of any professional or invitee.
• Our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us for the Service in the twelve months before the claim, or (b) NGN 50,000.

Since Slotwise is currently provided free of charge, you acknowledge that this limitation is a reasonable allocation of risk and part of the basis on which the Service is offered.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.

16. Indemnity

You agree to indemnify and hold harmless John Igbogbo, operating as Slotwise, against any claim, demand, loss, liability or reasonable expense (including legal fees) arising from:

• your use of the Service;
• your breach of these Terms or of any applicable law;
• the content you publish through the Service;
• your handling of the personal information of people who book with you; or
• any dispute between you and an invitee, or between you and a third party, arising from an appointment made through the Service.

17. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-laws rules. The courts of Lagos State, Nigeria have jurisdiction over any dispute arising out of or relating to these Terms or the Service.

If you use Slotwise from outside Nigeria, you are responsible for complying with the laws that apply to you locally. Nothing in this section removes a right you have under the mandatory consumer-protection law of your own country where that law cannot be excluded by agreement.

Before starting formal proceedings, please contact legal@slotwise.online — most issues can be resolved directly.

18. Changes to these Terms

We may update these Terms as the Service changes. The “Last updated” date at the top shows when they last changed.

If a change materially affects your rights or obligations, we will make reasonable efforts to tell you in advance — for example by email to the address on your account, or by a notice in the app. Continuing to use Slotwise after a change takes effect means you accept the updated Terms. If you do not accept them, delete your account.

19. General

• Severability. If any provision is found unenforceable, the rest remains in force.
• No waiver. Not enforcing a provision does not waive it.
• Assignment. You may not transfer your rights under these Terms. We may transfer ours to a successor of the Service, including on incorporation of a company to operate it, provided your rights are not reduced.
• Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Service.

20. Contact

Slotwise is operated by John Igbogbo, Lagos, Nigeria.